Flash: You don’t need a college degree…

…to read this blog, that is.

If you can believe this tool, this particular blog is highly readable to someone who has reached junior high school. I’m taking this to mean that I write with clarity;-) The same goes for my other blogs, ExitPlan and Tongki’s World. However, Marketplace 2.1’s readability [...]

The Broken Windows Theory and Your Customers

The Broken Windows Theory was introduced by criminologists James Q. Wilson and George L. Kelling in an article entitled Broken Windows: The Police and Neighborhood Safety, which appeared in Atlantic Monthly in March 1982.
The theory states that a broken window, by itself does not harm anyone. But left untended, this could send a [...]